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Upcoming edition

March 2019: Amsterdam

18.03.2019 — 22.03.2019
5-Day Course Executive School
Amsterdam / The Netherlands
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Adam Lawrence

Customer Experience Expert and co-initiator of the world’s largest service design event ‘Global Service Jam’.

Founder of WorkPlayExperience.

Markus Hormeß

Service Innovation Expert and co-initiator of the world’s largest service design event ‘Global Service Jam’.

Founder of WorkPlayExperience.

Marc Stickdorn

Co-author of the award-winning service design book ‘This is Service Design Thinking’.

Co-founder and CEO of More than Metrics.

Background

Adam, Marc, and Markus are experts in the field of service design and have been active for over 10 years. They advise medium and large companies in their daily work, give workshops and speak at conferences. The team has been running This is Service Design Doing for 5 years.

Stay informed. We’ll only mail you occasionally.

The network around this This is Service Design Doing is very active. We’d be happy to let you know when anything relevant happens out there. No spam, we promise.

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