01 Thanks to our friends at Swisscom for teaching us this method.
Well timed, these feedback rounds help you keep your participants working at a good, fast speed within a workshop setting. This method also contributes to the group dynamic and exchange as participants quickly learn what is going on in other teams.
- After a presentation or proposal, there are three steps:
- “Understanding” questions (optional) The audience can ask for any unclear points to be very briefly explained. Keep this step very short, and make sure participants do not disguise red or green feedback as a question.
- Green feedback The audience tell the team what they liked or loved about the proposal, and what should be kept or expanded on in future iterations. The feedback recipients may only say “thank you.”
- Red feedback The audience share their worries or doubts about the proposal. There is one important rule – you cannot give red feedback unless it is constructive. Every criticism must be combined with a clear proposal or suggestion for the team. If you have no constructive suggestion, you keep quiet. The feedback recipients may only say “thank you.”